Lycia AIVenuesEvents

An event AI assistant that gives your event a face and every attendee an answer.

Lycia AI answers your attendees on WhatsApp, voice kiosks, booth QR codes and web chat in 140+ languages, as your event’s own AI character. It knows the programme, the floor plan and every exhibitor, so a question can become a workshop seat, a VIP upgrade or a meeting at the right booth.

  • Your own character
  • No app needed
  • Exhibitor leads
  • Office included

WhatsAppin Portuguese, shown in English · 10:05

Is there still a seat in the AI in retail workshop?

AI assistant

Yes! 4 seats are left, at 14:00 in Room 5. It’s €90, and I’ve held one for you for 10 minutes.

Workshop seat · Room 5€90

Voice kioskin Japanese, shown in English · Hall 1 · 11:30

Where is the keynote? Can I sit near the front?

AI assistant

Main Stage, Hall 1: straight ahead past the coffee bar, at 12:00. The first five rows come with the VIP upgrade, €120 with lunch in the lounge.

VIP upgrade, paid at the kiosk€120

Booth QRin English · booth B14 · 14:20

Can my team see a demo of the X2 picker today?

AI assistant

Yes. Daniel from Northwind Robotics can show it at the booth at 15:30. I’ve booked it and sent him your company and what you’re looking for.

Meeting booked, lead sentB14

Web chatin German, shown in English · 22:40

Can we buy 8 tickets for tomorrow, with one invoice for the company?

AI assistant

Yes. 8 day tickets for tomorrow come to €640. Here’s the payment link, and the invoice goes to your company.

8 day tickets, one invoice€640

Day one, 09:40. The badge queue reaches the street. The info desk has two people.

Every attendee asks the same questions at the same moment: where to pick up a badge, where Hall 3 is, whether the workshop is full. A room change reaches half the room, a buyer walks past the booth they were looking for, and the questions in Japanese go unanswered.

  • 🪪The badge queue reaches the street at 09:40
  • 🗺️“Where is Hall 3?” two thousand times a day
  • 🔀A room change reaches half the room
  • 📱An event app most attendees never install
  • 🌐A buyer asks in Japanese and nobody can answer
  • 🤝A buyer walks past the booth they were looking for
  • 🎟️Workshop seats stay empty while people ask if it’s full
  • 📨Exhibitor manual questions fill the inbox for weeks
  • Every question answered in seconds, in 140+ languages
  • 🎬Your event’s own character on every screen and chat
  • 📲On WhatsApp, kiosks and QR codes, with no app to download
  • 📣Room changes sent to everyone registered
  • 🎟️Workshop seats, upgrades and tickets sold in the chat
  • 🤝Buyers matched to the right booth, leads sent to exhibitors
  • 🧠Attendees remembered from one edition to the next
  • 🗂️Exhibitor questions, sponsor reports and supplier quotes from Lycia AI Office

One character on every screen, and in every pocket.

We animate your event’s character for every screen in the venue, and our team stays on site to make new videos when the programme changes. At the same moment, Lycia AI tells the attendees who need to know on WhatsApp. Pick a cue from today’s run of show.

Lycia ExpoDay one · Run of show

  • 12,400Attendees today
  • 31Screens
  • 3Videos made on site
  • 27,600WhatsApp updates
The expo’s AI character waving hello in the welcome video on the entrance screens

Entrance screens · Hall 1Welcome to Lycia Expo!Badges print in seconds at desks F to H.

On air · Entrance screensMade before the event

WhatsApp · Lycia Expo · 08:30“Good morning! Here’s your badge QR. Show it at express desks F to H and your badge prints in seconds.”Sent on WhatsApp to 12,400 attendees

The character with a microphone, announcing the keynote on the main stage screen

Main stage · Hall 1The keynote starts at 12:00.Straight ahead, past the coffee bar.

On air · Main stage and Hall 1 screensMade before the event

WhatsApp · Lycia Expo · 11:45“The keynote you saved starts in 15 minutes on the Main Stage. Straight ahead, past the coffee bar.”Sent to the 1,240 attendees who saved it

The character pointing the way to the workshop’s new room

Room 3 · Hall 2AI in retail moves to Room 5.Same time, 14:00. Upstairs in Hall 2.

On air · Room 3 door and Hall 2 screensMade on site in 7 minutes

WhatsApp · Lycia Expo · 13:10“The AI in retail workshop moves from Room 3 to Room 5, upstairs in Hall 2. Same time, 14:00.”Sent to the 36 attendees registered for it

The character winking with a coffee cup in the sponsor’s video

Hall 2 · SponsoredFree coffee at booth B14.From Northwind Robotics, until 16:00.

On air · Hall 2 screensMade before the event

WhatsApp · Lycia Expo · 15:30“Free coffee at booth B14 until 16:00, from Northwind Robotics. Sponsored.”Sent to 2,100 attendees who opted in to offers

The character waving goodbye in the end-of-day video

Every screen · Day oneSee you tomorrow!Doors open at 09:00.

On air · Every screenMade on site in 20 minutes

WhatsApp · Lycia Expo · 18:00“Thanks for today! Your first saved session tomorrow starts at 10:30 in Room 2. Doors open at 09:00.”Sent to 11,860 attendees, each with their own agenda

  • Your own character

    We design a new AI character for your event, or bring your existing mascot to life, with its own look, voice and personality.

  • Videos for every screen

    Welcome loops, directions, session reminders, sponsor moments and safety notes, animated for your screens before the doors open.

  • Our team on site

    When the programme changes, our team makes the new video during the event, and Lycia AI tells every attendee affected on WhatsApp.

An AI teammate for every team behind your event.

Lycia AI Venues answers your attendees. Lycia AI Office comes with it and gives every team behind the event its own AI teammate, working in your tools within the permissions you set. Pick a team to see its work.

Lycia AI Office for your event team

Comes with every Venues setup
  • Another team?Tell us what it does

Lycia AI Venues for your attendees

Around the clock

AI teammate for attendee servicesDay one

  • Answered today3,86223 languages
  • Badge QRs sent9,140on WhatsApp
  • Passed to staff41with the chat
  • Lost badge reprinted at desk F, in Spanish
  • 8 day tickets sold for tomorrow, with one invoice
  • Laptop bag left in Room 3Sent to security with the whole conversation

The info desk only sees what needs a person

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AI teammate for exhibitor servicesBuild-up week

240 exhibitors, 3 days to build-up

  • Stand power orders: 212 of 240 in
  • 28 reminders sent, in 6 languages
  • Booth B14 asked for extra powerOrder drafted for the venue

Every question answered from your exhibitor manual

Book a demo

AI teammate for sponsorshipAfter the event

Sponsor report · Northwind Robotics.pdfBooth visits, meetings and screen plays
  • 412 attendees sent to booth B14
  • 38 meetings booked from questions
  • Renewal offer for next year drafted

Every sponsor sees what they got

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AI teammate for the programmeToday

48 sessions, 62 speakers

  • Speaker slides in: 58 of 62
  • Room change for AI in retail, sent to 36 attendees
  • Keynote speaker lands at 08:10Driver and green room confirmed

Changes reach attendees in minutes

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AI teammate for marketingThis week

  • Early-bird2,140 tickets
  • Standard1,320 tickets
  • Group86 companies
  • Next year’s early-bird offer drafted for 9,800 attendees

Every campaign approved by your team

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AI teammate for operationsBuild-up

Catering quotes compared.pdf3 suppliers · 12,400 lunches
  • Supplier B meets the spec at the lowest price
  • Volunteer shifts planned for 3 days
  • AV checklist for 8 rooms

Every order approved by your team

Book a demo

AI assistant on WhatsAppRoom change

Sent at 13:10 to everyone registered for the workshop

The AI in retail workshop moves from Room 3 to Room 5. Same time, 14:00.

Is it far from Hall 1?

About four minutes. Take the escalator in Hall 2, and Room 5 is on your left. I’ll send you the way at 13:50.

Perfect, thanks!

  • Sent to the 36 attendees registered
  • Shown on the Room 3 door screen
  • Video for the Hall 2 screensMade on site in 7 minutes

Room changeTold in minutesNothing to install

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AI assistant on a voice kioskHall 2

Voice kiosk · KoreanShown here in English

I left my laptop bag in Room 3 after the talk.

I’ve told the security team. A black laptop bag was handed in, and it’s at the info desk by the Hall 2 entrance. Bring your badge.

That’s mine. Thank you!

Laptop bag · info desk, Hall 2Security told · owner on the wayFound

Korean, by voiceSecurity toldBack in 6 minutes

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AI assistant on the booth QRBooth C03

Scanned at booth C03, asked in German

Is the spec sheet available in German?

Yes, here it is. Would you like Atlas Lift to send you a quote after the expo?

Yes, please.

  • Spec sheet sent in German
  • Lead sent to Atlas Lift, with consent
  • Quote after the expoFollowed up by the exhibitor

Booth QRLead with consentNo app to download

Book a demo

AI assistant on web chatAfter hours

Asked in English at 22:40

We’d like a booth at next year’s expo. What sizes are left?

For next year, 9 m² and 18 m² booths are still open in Hall 3, from €2,900. I’ve sent you the floor plan and the price list. Shall the sales team call you tomorrow?

Yes, at 10:00.

  • Floor plan and price list sent
  • Call booked for 10:00
  • Sales team toldIn the morning report

24/7Booth salesNext year’s edition

Book a demo

An event app waits to be downloaded. Lycia AI is already on every phone.

Keep your registration and ticketing platform. Lycia AI connects to it and reaches every attendee where they already are: WhatsApp, a QR code, a kiosk or your website, with nothing to install.

Lycia AI compared with an event app
TopicAn event appLycia AI
Getting itDownload, sign up, allow notificationsAlready on WhatsApp, or one QR scan away
QuestionsSearch the agenda and the map yourselfAsk in your own words, by voice or text
LanguagesTwo or three140+
Room changesA notification, if the app is installedOn WhatsApp and the screens, in minutes
ExhibitorsA list of 240 boothsThe three booths that fit, with a meeting booked
SponsorsA logo on the splash screenSuggested when attendees ask, visits counted
After the eventDeleted on the way homeRemembers each attendee for next year
The face of your eventAn app iconYour own AI character, on every screen and chat

Every question can fill a seat, or a booth.

An attendee who asks about the keynote can sit in the front rows. A buyer looking for warehouse robots can meet three exhibitors before lunch. Lycia AI suggests what fits each attendee at the moment they ask, and sells it in the same chat.

  • Seats that would stay empty

    Workshops, masterclasses and the gala dinner are offered to attendees who asked about the topic, and a cancelled seat goes to the waitlist within seconds.

  • Sponsors who can count it

    Sponsored recommendations are always labelled, and every booth visit and meeting they bring is in the sponsor’s report.

  • Next year, sold this year

    Lycia AI remembers each attendee, so next year’s early-bird reaches the people who came, in their own language.

Lycia AILycia ExpoSales from attendee questions

  1. 8 day tickets for tomorrow“Can we buy tickets for our team?”€640
  2. VIP upgrade, front rows and lounge“Can I sit near the front?”€120
  3. Workshop seat, AI in retail“Is the workshop full?”€90
  4. Gala dinner ticket“Is anything on tonight?”€75
  5. Parking for two days“Where can I park tomorrow?”€24

Today€949

Every line started as a question.

Every attendee answered, on every channel.

Your AI character answers attendees on WhatsApp, voice kiosks, booth QR codes and your website, in their own language, from your programme, floor plan, exhibitor list and each attendee’s registration. Pick one of today’s conversations to see what the attendee sees, and what your team sees.

Conversations from Lycia Expo, our demo event, shown in English with the language each one was held in. Your assistant answers as your event’s own character, in its voice and tone.

Lycia ExpoAI assistantWhatsApp

Hi, can I pick up my badge without queuing?

Of course! Show this code at express desks F, G or H, and your badge prints in seconds.

Badge QR · Marta RuizDay pass · desks F to HReady

And where can I leave my coat?

The cloakroom is to the right of the entrance, next to the desks.

Write a message…

Powered by Lycia

Registration seesMarta Ruiz · day passBadge printed at express desk F at 08:19
Lycia ExpoAI assistantVoice kiosk
AI assistantVoice kiosk · Japanese

Which companies here make warehouse robots?

Three exhibitors do: Northwind Robotics at B14, Kestrel Automation at B22 and Atlas Lift at C03.

Can you book me a meeting at B14?

Meeting · booth B14 · 15:30Lead sent to Northwind RoboticsBooked

Booked for 15:30. The way is on the screen, and on your phone.

Powered by Lycia

Northwind Robotics seesA lead from the Hall 1 kioskWarehouse robots · meeting at 15:30 · Japanese
Lycia ExpoAI assistantWhatsApp

Hi, is there a prayer room here?

Yes. The prayer room is on the first floor of Hall 2, next to Room 6, with separate areas for women and men and a place for ablutions.

Thanks. What time is the lunch break?

Lunch is 13:00 to 14:00. Your next saved session is at 14:00 in Room 2.

Write a message…

Powered by Lycia

The info desk seesAsked 48 times todayIn 7 languages · answered by Lycia AI
Lycia ExpoAI assistantBooth QR

What does the X2 picker cost for a 12,000 m² warehouse?

Pricing depends on your layout, so Northwind’s sales engineer is the right person. Daniel is at the booth now. Shall I send him your question and your details?

Yes please. I’m by the demo robot.

Sent to Northwind RoboticsHenrik Lund · X2 picker · 12,000 m²Lead

Daniel is on his way. I’ve also emailed you the X2 brochure.

Write a message…

Powered by Lycia

The exhibitor seesLead · Henrik Lund, Nordic FreightX2 picker for 12,000 m² · wants a quote
Lycia ExpoAI assistantWeb chat

I use a wheelchair. Can I get around the whole expo tomorrow?

Yes. Every hall is step-free, there are lifts to the rooms upstairs in Hall 2, and the Main Stage has wheelchair spaces in the front row.

Shall I add a note to your badge, so staff can help at the entrance if you need it?

Accessibility note on the badgeWith Sam’s consent · day twoNoted

Yes please, thank you.

Write a message…

Powered by Lycia

Registration seesSam Okafor · day twoWheelchair user · accessibility note on the badge, with consent

Attendees see their own badge. Staff see what their role allows.

Lycia AI answers attendees from your public programme and their own registration. Staff see what their role allows, and an exhibitor receives an attendee’s details only when the attendee asks to be contacted. When an attendee needs a person, the request reaches the right one with the whole conversation.

  • Role-based access
  • GDPR
  • KVKK
  • Hosted in your region

“Who signed up for the AI in retail workshop?”

An attendee on WhatsApp

I can’t share other attendees’ details. The workshop has 4 seats left at 14:00 in Room 5. Shall I save you one?

PRProgramme team

36 of 40 seats are taken, with 2 on the waitlist. All 36 got the room change to Room 5 at 13:10.

Workshop list · AI in retail

Attendee, Hall 2“Someone has fainted near booth C10.”

Lycia AISent to the first-aid team with the booth number and the whole conversation. A medic is on the way.

What is AI for events?

AI for events answers attendees’ questions, guides them around the venue and handles requests such as tickets, upgrades and meetings, so the event team only sees what needs a person. Lycia AI does it in 140+ languages on WhatsApp, voice kiosks, QR codes and web chat, from your programme, floor plan and exhibitor list, as your event’s own AI character. It comes with Lycia AI Office, whose AI teammates take on back-office work such as exhibitor questions, sponsor reports and supplier quotes.

Can we create a branded AI character for our event?

Yes. We design a new AI character for your event, or turn your existing mascot into one, with its own look, voice, tone and personality. The same character answers attendees on WhatsApp, voice kiosks and web chat, appears on your screens and stage, and can return at your next edition.

Do you make videos of the character for our screens?

Yes. Before the event we animate your character for your screens: welcome loops, directions, session reminders, sponsor moments and safety notes, made for the screens and formats your venue uses. They can be reused at your next edition.

Can your team be on site during the event?

Yes. Our team can be on site during the event to make new videos as things change: room changes, session and match announcements, schedule updates and stage-screen content. At the same time, Lycia AI tells the attendees affected on WhatsApp.

Can attendees use an event AI assistant without installing an app?

Yes. Attendees reach Lycia AI on WhatsApp, by scanning a QR code on their badge, a booth or a room door, at a voice kiosk or on your website, with nothing to install. That is how room changes and reminders reach attendees who never download the event app.

How is Lycia AI different from an event app?

An event app has to be downloaded, and attendees search its agenda and map themselves. Lycia AI is already on their phone through WhatsApp or one QR scan away, answers in their own words and language, books meetings with exhibitors, sells seats and upgrades, and remembers each attendee for your next edition. If you have an event app, Lycia AI can work alongside it.

How is Lycia AI different from an event chatbot?

An event chatbot answers questions on a website. Lycia AI answers on WhatsApp, voice kiosks, QR codes and web chat, as your event’s own character, and does the work: it sends badges, sells workshop seats and upgrades, books meetings with exhibitors, tells attendees about room changes and passes urgent requests to the right team with the whole conversation.

Can an event AI assistant keep attendees informed about schedule changes?

Yes. When your team changes the programme, Lycia AI answers from the updated programme straight away and sends the change on WhatsApp to the attendees registered for that session. Our on-site team can put it on your screens as a short video. Lycia AI only announces changes your team has confirmed; it never guesses from an old programme.

Can an event AI assistant help with registration and ticket questions?

Yes. Lycia AI explains ticket types, prices and entry rules, sends each attendee their badge QR, sells day tickets, workshop seats, upgrades and group tickets with an invoice, and changes a registration within the rules you set, through your registration and ticketing platform. Anything outside those rules goes to your team.

Does Lycia AI work with our registration and ticketing platform?

Yes. We connect each system once: your registration and ticketing platform, badge printing, the event app if you have one, your CRM, messaging, email and payments. Your registration platform stays the system of record. Lycia AI reads from it and writes back to it, with no code changes to your systems.

How does Lycia AI help exhibitors and sponsors?

Attendees who ask for a product or a service are matched to the exhibitors that offer it, and can book a meeting at the booth in the same chat. A QR code on each booth lets visitors ask questions, and exhibitors receive a visitor’s details only when the visitor asks to be contacted. Sponsored recommendations are always labelled, and each sponsor gets a report of the visits, meetings and screen plays they received.

How does Lycia AI increase event revenue?

By selling at the moment an attendee asks: day and group tickets, workshop seats, VIP upgrades, gala dinner and parking, and next year’s early-bird. Cancelled seats go to the waitlist within seconds, sponsors pay for recommendations they can count, and exhibitors can ask about next year’s booth before they leave.

Which channels and languages does Lycia AI support?

Attendees reach Lycia AI on WhatsApp, voice kiosks, QR codes on badges, booths and room doors, and web chat, in more than 140 languages, around the clock. At a kiosk they simply talk to your character; on their phone they write to it.

What does Lycia AI Office do for an event organiser?

Lycia AI Office comes with every Venues setup. AI teammates answer exhibitor questions from your exhibitor manual, chase deadlines, collect speaker slides, compare catering and AV quotes, plan volunteer shifts, write sponsor reports and draft next year’s campaigns, within the permissions you set. Every task leaves a trail: who did it, when and what was sent.

How is attendee data protected?

Attendee data is hosted in your region under GDPR, and Lycia AI runs entirely on AWS infrastructure, audited for SOC 2 Type II and certified to ISO 27001. Staff see only what their role allows, attendees always know they are talking to AI, and an exhibitor receives an attendee’s details only when the attendee asks to be contacted. When the assistant isn’t sure, it hands over to your team instead of guessing.

How much does Lycia AI cost for an event?

Pricing follows the number of attendees, event days, channels and screens, and whether you want character videos and our team on site: a setup, a fee per event or a subscription for a season of events, and Lycia Credits for usage. There is no public price list. Tell us about your event, and we show you Lycia AI and listen to what you need.

How does setup work?

In three steps. First you tell us about your event, channels, systems, languages and handover rules. Then we design or adapt your character, load your programme, floor plan, exhibitor list and policies, connect your registration platform and make the videos for your screens. Then your attendees start asking, and our team can join you on site.

140+ languages, around the clock

Your attendees are already asking.

Tell us about your event, your channels and the systems you use. We’ll design your character, connect Lycia AI to your registration platform and set it up with your programme, languages and handover rules.

Lycia Expo · Hall 1 floor plan
  • Needed the team
  • Handled by Lycia AI
Main aisle
Book a demoBooth 001

You are here. Your demo is at booth 001, at the end of the aisle.

A short form, no sales deck. We reply within 24 hours. Lycia AI Office comes with every Venues setup.