Good questions.
Clear answers.

Lycia AI builds AI teammates for businesses and AI assistants for guest and visitor experiences. Lycia AI Office supports internal work such as research, documents, email, and reporting. Its industry solutions serve hotels, restaurants, shopping malls, airports, and events.

Lycia AI is based in Türkiye and operates as Lycia Teknoloji Yazılım ve Danışmanlık Ltd. Şti. It develops business AI solutions for teams and venues serving local and international customers. Contact the team to discuss the languages and deployment requirements of your organization.

Choose Office for internal teamwork, company knowledge, documents, and connected business workflows. Choose an industry assistant for customer-facing work such as hotel concierge service, restaurant enquiries, or visitor guidance. A business can discuss both when it needs help with internal operations and customer service.

Lycia AI pricing depends on the solution and scope. Office combines setup, monthly service, and Lycia Credits for usage. Industry offers depend on the venue and selected capabilities. Share your team or venue size, channels, and integrations to receive a proposal for your actual requirements.

Complete the Get Started form with your business details and the work you want to improve. The Lycia team can follow up by email, phone, or WhatsApp to discuss the solution and arrange a demonstration. Sharing an example workflow helps make the conversation specific to your business.

Setup time depends on the selected solution, content readiness, integrations, and approval requirements. Connecting an existing account is different from building a private extension or connecting a venue system. The team confirms the scope, responsibilities, and delivery plan after reviewing your requirements.

Lycia AI Office offers regional AWS deployment options. The hosting region, access controls, retention, and contractual data requirements should be confirmed for your installation. Share any data residency requirements with the team before setup so the proposed deployment can be assessed against them.

Lycia AI Office is a workspace where people and AI teammates work on shared tasks. It brings together company knowledge, projects, connected tools, and file creation. You can ask for research, reports, presentations, quotations, or email drafts and review the resulting work in the same place.

A chatbot primarily answers messages. An Office AI teammate can use enabled tools, work with project context, and produce deliverables such as spreadsheets, presentations, or draft emails. What it can do depends on its available capabilities and permissions; the shared task board helps people assign and review the work.

Yes. Lycia AI Office can produce Word documents, Excel spreadsheets, PowerPoint presentations, PDFs, and HTML outputs. Company documents and templates can provide context for the work. Review calculations, factual claims, and formatting before sharing a finished file with a client or colleague.

Yes. Office can use the company archive and project documents to answer questions, summarize material, and prepare briefings. Source references help your team check where information came from. The usefulness of an answer depends on the available documents, their accuracy, and the access granted to the workspace or project.

Office can work with supported connections, enabled extensions, and compatible custom MCP servers. These can connect email, CRM, marketing, commerce, and other workflows. A listing in the integration directory does not mean every action is available in every account; provider permissions and the tools exposed by the connection determine access.

Office supports human review and approval workflows. For example, an assistant can prepare a quotation or email for a person to review before sending. Approval behavior depends on the workflow and tool configuration, so identify the actions that require sign-off when setting up assistants and integrations.

Yes. Office routines can support scheduled briefings, reminders, and repeated work. Connected data and project context can help an assistant prepare meeting notes, status reports, or research summaries. Define the schedule, sources, expected output, and review steps for each recurring workflow.

Office Content Studio supports image, video, and other content workflows, including template-based video rendering with Remotion. Marketing capabilities can also help with campaign briefs and reporting. Available generation tools and publishing actions depend on enabled extensions and connected accounts.

Yes. Lycia AI Office has Turkish and English interfaces. Teams can use it for tasks such as drafting Turkish emails, summarizing English documents, and preparing bilingual material. Check terminology and translations against your company style before publishing customer-facing content.

An AI hotel concierge is a digital assistant that helps guests with property information, services, and requests. Lycia can answer questions about amenities, dining, check-in, and local information using hotel-provided content. Connected hotel systems can extend it from answering questions to supporting specific service workflows.

A Lycia hotel assistant can be connected to a property management system through an agreed integration. Available reads and actions depend on the PMS API, permissions, and implementation. Share your PMS name and the workflow you need, such as reservation lookup or guest requests, to confirm compatibility.

Yes. A Lycia hotel assistant can be offered through WhatsApp or a web experience, including a link opened from a QR code. Guests do not need a separate hotel app for those channels. The hotel chooses its channels and configures the relevant accounts and guest access.

Lycia can help guests explore services and submit requests. Confirming a reservation, checking availability, or changing a booking requires the relevant connected system and permissions. When a requested action is not connected, the assistant can collect the details for the hotel team to handle.

Lycia’s hotel solution supports multilingual guest conversations. The hotel should provide accurate property information and review important translated content, including policies and service details. Discuss the languages, channels, and specialist terminology your guests need when configuring the assistant.

Yes. The AI concierge can support a handoff to the hotel team for requests needing a person. Define where those requests go and who responds, especially for complaints, urgent needs, or exceptions. The assistant should complement the hotel’s service process and make the route to staff clear.

A restaurant AI assistant can answer questions about the menu, opening hours, location, and booking policies. Lycia can also support reservation and ordering workflows when the relevant systems are connected. This gives guests a way to ask questions while staff focus on service.

Lycia can support WhatsApp reservation conversations and collect details such as party size, date, and preferences. Live availability and confirmed bookings require an integrated reservation workflow. Without that connection, the request should go to the restaurant team for confirmation.

Yes. A QR code can open a web-based Lycia assistant where customers ask about dishes, prices, and restaurant services using the content supplied by the restaurant. A separate app is not required for the web experience. Ordering and payment need their own configured integrations.

The assistant can share ingredient and allergen information supplied by the restaurant. It cannot independently verify preparation conditions or guarantee that a dish is free from cross-contact. Guests with allergies should confirm their needs with staff, and the restaurant should keep the underlying menu information current.

Lycia’s published restaurant package is $7.99 per table per month, with no setup fee, as of September 8, 2026. Confirm the current offer and the channels or integrations your restaurant needs with the team. This restaurant offer is separate from Lycia AI Office pricing.

The restaurant supplies and maintains the menu, prices, availability, and policies used by the assistant. If a menu or ordering system is integrated, agree which information it provides and how updates reach the assistant. Check changes before guests rely on them, especially for ingredients and seasonal items.

A shopping mall AI assistant helps visitors find stores, opening hours, services, and events. Lycia uses the mall’s directory and visitor information to answer questions across selected digital channels. It can support discovery and service requests without requiring every visitor to find an information desk.

Lycia can provide directions using the mall’s maps and approved route information. Accessible guidance depends on accurate details about lifts, entrances, and step-free routes. It should use current venue information and direct visitors to staff when a route is unavailable or needs personal assistance.

Yes. Lycia can help visitors discover stores, dining options, and promotions using information the mall provides. Recommendations should reflect the current directory and campaign details. Live product stock, personalized offers, or loyalty actions require the relevant retailer or loyalty-system connection.

No separate app is needed when the mall offers Lycia through a web link, QR code, or WhatsApp. Kiosk and other channel options can also be discussed. The mall selects the entry points that fit its visitors and makes them visible around the venue.

Lycia can explain parking locations, published rates, and the mall’s lost-property process. Live parking availability or a specific lost-item lookup requires a connected system. For a request needing staff, the assistant can collect the relevant details and point the visitor to the agreed contact channel.

A multi-location rollout can be planned with Lycia. Each mall needs its own accurate store directory, maps, hours, and local policies, even when branding is shared. Discuss how content ownership, integrations, and reporting should work across the locations before choosing the deployment scope.

Airports can use Lycia to answer passenger questions about terminals, services, transport, and airport procedures. Connected information sources can add flight and gate updates. The assistant helps passengers find information through selected channels while airport staff handle exceptions and requests that need direct assistance.

Lycia can provide flight and gate information when connected to an appropriate live data source. Accuracy depends on that source and its update frequency. Without a live connection, the assistant should direct passengers to official departure displays or airline information instead of presenting stored details as current.

Lycia can explain routes to gates, lounges, transport, and airport services using approved terminal maps and directions. Useful guidance requires current information about access restrictions and route changes. Passengers who need escorted or specialist assistance should be directed to the airport’s assistance service.

Changing a ticket requires an authorized airline or booking-system integration and the applicable fare rules. An airport information assistant does not automatically have that authority. Lycia can explain the published process or route a request to the airline when ticketing actions are outside its connected capabilities.

Lycia supports multilingual passenger conversations using the airport’s approved information. Configure the languages and channels needed by your passenger mix, and review critical translations. Terminal signs, official instructions, and staff assistance remain essential for operational or urgent situations.

Yes. Kiosk and web-based QR access are options for airport deployments. The chosen experience can help passengers ask questions near the point where they need information. Hardware, placement, connectivity, and supported interactions should be included in the airport’s implementation plan.

An event AI assistant can answer attendee questions about the schedule, venue, speakers, transport, and event rules. Lycia can support conferences, exhibitions, festivals, and sporting events with event-specific information and branding. The organizer supplies the content and decides which service requests should reach the event team.

Lycia can answer schedule questions using the organizer’s current event information. For changes and reminders, agree how the schedule is updated and which connected channels may send notifications. The assistant needs an updated source; it should not infer a cancellation or room change from an old programme.

Yes. Lycia can be made available through a web link, QR code, or WhatsApp so attendees can ask questions without installing a dedicated event app. Kiosk access is another option. Choose the channels that fit the venue, audience, and connectivity available during the event.

Lycia can explain registration steps, ticket categories, and entry policies using organizer-provided information. Looking up a personal booking, changing registration, or processing a refund requires the relevant ticketing integration and authorization. Otherwise, the assistant can direct the attendee to the organizer’s support process.

Yes. Lycia offers event-specific AI characters and experiences that can reflect the event’s visual identity and tone. The organizer can define the character’s role, knowledge, and audience interactions. Stage content, screens, and other creative experiences can be discussed as part of the event scope.

Start with the event programme, venue map, speaker and exhibitor information, transport details, policies, and support contacts. Identify who will keep that information current during the event. Add any ticketing or notification integrations and the languages you need before agreeing the setup scope.