● AI Guest Experience Platform

Every guest
deserves a
personal concierge.

An AI employee that talks to your customers on WhatsApp, iMessage, SMS, your website, and phone. It answers questions, takes bookings, and remembers everyone. 140+ languages, 24/7. No hiring. No training. Just results.

Book a Demo →
Where is Zara?
Second floor - take the escalator up, it's on your right! 🛍️
Do they have a sale right now?
Yes! 30% off on the new spring collection until Sunday. Want me to check other stores with sales nearby?
Your customers text a question at 3am. Your AI answers instantly. Knows their name, their history, their preferences. No hold music. No waiting. Just answers.
WhatsApp Voice Web Chat Telegram AI
WhatsApp, website chat, phone, SMS. Your customers pick how they want to talk. Your AI handles all of them. Same conversation, no matter where it starts.
−60% OPEX 20x Quality
Your AI doesn't just answer questions. It takes action. Books reservations, processes requests, sends confirmations. The stuff that used to take your team 10 minutes? Done in 3 seconds.
English · German · Turkish Japanese · Russian · Arabic Spanish · French · Korean Portuguese · Hindi · Italian + 128 more languages
A Japanese tourist, a German businessman, a Brazilian family. Your AI talks to each one in their own language. 140+ languages. Not Google Translate. Real conversations.
Lycia Agentic AI Solutions

Solutions for every step of
your customer journey

Understand
Understand

Speak every guest's language, naturally

Natural conversation in 140+ languages. Your AI concierge doesn't just translate. It understands context, culture, and the subtlety behind every request.

What powers this
140+ Languages RAG Knowledge Visual Recognition Context Engine
Emma
Emma
Online · Hotel Concierge
Can you recommend a restaurant? I'm allergic to nuts.
Of course! 🍽️ Our rooftop restaurant Skyline is nut-free certified. Shall I book for 8:00 PM? I'll inform the kitchen about your allergy.
Language Detected
🇩🇪 German · 99.2% confidence
Languages Active
142
Serving 28 nationalities today
Act
Act

Anticipate needs, deliver instantly

Room upgrades, restaurant reservations, spa bookings, late checkouts. Your AI concierge handles every request instantly. Before guests even finish asking.

Built-in actions
Reservations Payments Real-time Alerts Order Fulfillment
Mia
Mia
Online · Mall Concierge
I need to book a birthday party for my kid this Saturday, 10 children
Done! 🎉 FunZone, Saturday 14:00 — 10 kids package booked. Cake ordered from PâtisserieX. Parking reserved. Sent to your WhatsApp!
⚡ Actions Executed
FunZone party booked
Cake ordered — PâtisserieX
Parking spot reserved · Lot B
WhatsApp confirmation sent
✓ Request to done in 3 seconds · Your team didn't even blink
Connect
Connect

One conversation, every channel

Your guests move between WhatsApp, web chat, voice, and SMS. Your AI concierge follows. Same conversation, same context, zero friction.

Every touchpoint
WhatsApp Telegram Web & Voice QR Kiosks
Olivia
Olivia
Online · Airport Assistant
💬 via WhatsApp
Is my flight TK1923 on time?
TK1923 to Munich is on time ✅ Gate A14, boarding at 16:40. I've pulled your boarding pass — want me to send it here?
CONNECTED CHANNELS
WhatsApp
Web
Telegram
QR Kiosk
Voice
SMS
CONNECTED SYSTEMS
AODB — Flight Data
PMS — Lounge Booking
DCS — Boarding Pass
Same agent, every channel
💬 WhatsApp ✈️ Telegram 📞 Phone 🌐 Web 📱 Kiosk 🖥️ Tablet
Remember
Remember

Every guest is a VIP

Your AI remembers every guest's preferences, allergies, and history. From their favorite wine to their room temperature. Recalled instantly, every visit.

How it remembers
Guest Profiles Cross-Channel Memory Preference Engine VIP Recognition
S
Sarah Mitchell
Returning guest · 8th dinner
GUEST MEMORY
Severe nut allergy
Critical · kitchen auto-notified
Loves Barolo — pairs with steak
AI sommelier noted
Window table, always for two
Preference saved
🧠 Personalized service that improves with every stay.
Nick
Nick
Online · Restaurant Host
⚡ Auto-generated greeting
"Welcome back, Sarah! Window table ready. Kitchen flagged nut-free. Tonight's special pairs beautifully with your Barolo — shall I pour? 🍷"
Security & Compliance

Backed by enterprise-grade
security and scale

Your data never leaves your control. Built for the most regulated industries in the world.

GDPR / KVKK Compliant

Data protection, privacy compliant.
Right to deletion & portability.

Private LLMs Data Residency AES-256 Encryption Audit Logs
● Elevate Your Guest Experience

Transform every guest interaction.
From check-in to checkout and beyond.

Leading hotels are already using AI concierge to deliver personalized, five-star service at scale. Your guests are waiting.

Emma Mia Nick Olivia Lucy

Join the hotels redefining guest experience.

Book a Demo — See It Live →

See your AI concierge in action. Live demo in 30 seconds.